Troubleshooting and Maintaining Cisco IP Networks v1.0 (TSHOOT)

Course Description

In this course, networking professionals who work in complex network environments will gain the skills needed to maintain their networks and to diagnose and resolve network problems quickly and effectively. You will learn to troubleshoot and maintain particular technologies, and you will learn procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the course consists of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment.

Course Objectives

Candidates will learn:

Plan and document the most commonly performed maintenance functions in complex enterprise networks Develop a troubleshooting process to identify and resolve problems in complex enterprise networks Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks Maintenance procedures and fault resolution in switching-based environments Maintenance procedures and fault resolution in routing-based environments Maintenance procedures and fault resolution in a secure infrastructure Troubleshoot and maintain integrated, complex enterprise networks

Target Audience

Network engineers with at least one year of professional work experience who are ready to advance their skills and work independently on complex network solutions Network professionals, including network engineers, network operations center (NOC) technical support personnel, or help desk technicians, who will need to correctly implement switch-based solutions given a network design using Cisco IOS services and features Any individual involved in network operations and support

Pre-requisites

CCNA certification or familiarity with internetworking technologies and the ability to perform basic configuration of Cisco routers, including practical experience installing, operating, and maintaining Cisco routers and switches in an enterprise environment ROUTE - Implementing Cisco IP Routing v1.0 SWITCH - Implementing Cisco IP Switched Networks v1.0

Course Outline

Planning Maintenance for Complex Networks Planning Troubleshooting Processes for Complex Enterprise Networks Maintenance and Troubleshooting Tools and Applications Maintaining and Troubleshooting Campus Switching-Based Solutions Maintaining and Troubleshooting Routing-Based Solutions Maintaining and Troubleshooting Network Security Solutions Maintaining and Troubleshooting Integrated, Complex Enterprise Networks